Frequently Asked Questions
How much of my donation goes to the beneficiary project, and how much goes to Splendonor?

All of the money donated through Splendonor goes to the beneficiary projects promoted on Splendonor's website. As a separate New York 501(c)(3), Splendonor's operating costs and expenses are funded separately by several valued partners (see this link if you are interested in being a Splendonor partner). Donors using the Splendonor platform are assured that 100% of their donation is going to the project that they are sponsoring.

Will Splendonor hold my donation for a period of time before forwarding to the beneficiary project?

For small projects such as the installation of a well or solar panels, Splendonor will transfer the full project donation directly to the charity managing the project, usually within one business day of receipt of donation. For large projects such as a new school or medical center, Splendonor will establish a project account and transfer funds to the project incrementally as work progresses, based on a pre-determined schedule confirmed by progress inspections. For crowd-funded small projects, Splendonor will hold each donation in a project account until enough donations have accumulated to fund the entire project. The full amount will then be transferred to the beneficiary charity.

Can I send my donation directly to the charity that is managing the project (and not fund through Splendonor)?

Of course! But donating through Splendonor offers added features that direct donations will not provide......

What happens if I change my mind and want my donation returned?

If requested, Splendonor will return a Donor's contribution as long as those funds are still within a Splenodor-controilled account. Once Splendonor has released funds to a beneficiary charity, Splendonor will likely be unable to retrieve those funds if a Donor requests a refund.

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